About Compco and Our Solutions
Compco provides the unique ability to combine Asset, Service and Expense Management into a single point of entry solution or an integrated solution to your existing applications. This ability makes Compco a perfect fit for internal IT service providers who deliver data center, desktop, enterprise software, network services, and telecommunication services. With 32 years experience and an impressive national clientele, Compco’s browser based IT Service, Asset, and Financial Management software solutions are ideal for higher education, healthcare, multi-location corporations, and local governments. In addition, Compco offers a very cost effective five year lifecycle ROI. In recent public bids, Compco saved the customer an average of 50% over competing vendors.
Service Catalog and Shopping Cart
Typically more than 60% of service requests are incomplete. This significantly increases costs and degrades response time. You can solve this problem in less than 90 days using Compco Service Catalog and Shopping Cart to create a customer friendly self service request center.
IT-Wide Service Request Management
Compco’s IT Service Requests are different from Help Desk incidents as ITIL v3 best practices recommend. Service Request lets you organize the IT operation around the customers you serve, IT services you deliver, and the staff who deliver these services.
Network and Telecom Expense Management
Reducing telecom and networking costs continues to be a high priority as budgets tighten. Compco incorporates TEM into its frame work so that you can deal with the unique data elements and business processes required to manage these critical technologies.
IT Asset Lifecycle Management
Knowing what you have is only the beginning, knowing who is using it, where it is, what it cost, when it should be maintained and replaced are all vital components of asset management. Compco’s Asset Lifecycle Management tracks IT assets from cradle-to-grave.
