IT asset management is vital because, according to Forrester research, “ERP and ITAM (IT Asset Management) systems and their users have different priorities”. Forrester’s Peter O’Neill said "IT asset tracking must be much more dynamic in order to accommodate the unique operational, service, and accounting requirements".
Knowing what you have, who you purchased it from, when the warranty expires, who is using it, where it is, and when it should be replaced are all vital in maximizing the efficiency and effectiveness of your IT investments. Since IT encompasses a broad range of assets and services, MySoft provides site definable configuration elements for each type of asset. MySoft Asset Management web forms and data fields are easily configurable by asset type giving you greater flexibility and the ability to rapidly adapt to change. Tight integration between MySoft Inventory/Purchasing, Service Request Processing and Help Desk leverage your asset management records to their fullest while providing the work flow and process tools to keep asset records up to date. Integration with MySoft Vendor Tracking and Invoice Auditing help ensure you catch vendor billing errors and have auditable purchasing records.
MySoft Asset Management is easily configurable and highly customizable using Compco’s Mpower Technology. Asset Management integrates seamlessly with MySoft Help Desk, Trouble Ticket, Service Request Processing, IT Shopping Cart, Product Catalogue and Customer Information.