Compco

Insight 100 is a users' forum for the Nortel  SL-100/CS 2100.

October 28-29

Hilton Charlotte Center City
Charlotte, NC

This year's theme is “Information Futures: Aligning Our Missions”

http://www.educause.edu/content.asp?SECTION_ID=223&bhcp=1

October 23-25

Washington State Convention Center - Booth #2703
Seattle, Washington

October 14-16

Hilton Minneapolis - Booth #109
Minneapolis, MN

http://www.acuta.org/events/seminars/fse07.cfm

Track 1: Supporting Converged Mobile Communications
Track 2: Business Continuity Planning and Disaster Recovery

Randy Burns, Vice President of Sales and Marketing at Compco, will speak at the upcoming TTUA meeting on 9/13 at Compco.

Topic:

Trends in Customer Self-Service Applications

How a centralized help desk for IT/Network/Telecom sets the stage for centralized service request processing and other customer self-service functions.