COST OF MOBILITY & WIRELESS SERVICES OUT OF CONTROL
PROBLEM
The demand and cost of mobility and wireless services is growing rapidly. When there is not an effective request approval process and no process to create accountability, the costs often get out of control rapidly. Many organizations audit the carrier invoices to prevent overcharges, which is certainly a good idea. However, the cost of staff misuse and abuse of mobile and wireless technology typically far exceeds the cost of invoice errors.
SOLUTION
You can quickly get back in control of mobile and wireless costs using Compco’s unique combination of tools.
Business Use Certification is a web based tool that automates the process of informing your mobility/wireless subscribers of their monthly charges versus their plan and shows them their call detail. Easy to use features help subscribers mark each call as business or personal. The accountability created significantly reduces misuse and abuse. The documentation helps substantiate business use so that the cost of the wireless contract does not have to be taxed as a benefit to the employee, which is a considerable savings in the employer’s matching portion.
The Automated Reports identify people who are over spending their plan as well as those who are under utilizing their plan. Emailed reports alert the subscriber and their departmental manager so that they consider alternative plans that will be more cost effective for the organization.
Plan/Device Inventory documents the subscriber and departmental authorized plan and the details including cost, allowances, and date of activation or deactivation. This information makes it simple to quickly audit vendor invoices.
Automated Chargeback for mobility / wireless charges loads billing data from the providers electronic media and associates the appropriate general ledger fund with each charge so that costs are allocated very accurately. This process puts accountability for mobility / wireless costs on the department who authorized them without requiring IT to be the arbiter.
Centralize requests for mobile / wireless services using the Service Catalog and IT Shopping Cart. This approach lets customers see the options available through the web based service catalog. Easily customizable web forms ensure that you capture vital information. The automated approval process ensures requests are properly reviewed and authorized by the requester’s department management.
Click here to request additional information about Compco’s Mobile/Wireless Management.
